Which technology platform will support businesses to overcome the Covid pandemic?

The pandemic has become a catalyst for many important technology trends to take shape, with strong applications, including e-commerce, automation and supply chain optimization.

Intelligent automation, robotics, artificial intelligence (AI) combined with machine learning and predictive analytics solutions... are the leading technology platforms that businesses need to prioritize to apply to overcome difficulties, grow steadily in a "new normal", maintain profitability and gain a competitive edge in the market.

The Covid-19 epidemic continues to have a heavy impact, requiring businesses to make changes, apply technology, and transform digitally.

Intelligent automation, robotics, artificial intelligence (AI) combined with machine learning and predictive analytics solutions... are the leading technology platforms that businesses need to prioritize to apply to overcome difficulties, grow steadily in a "new normal", maintain profitability and gain a competitive edge in the market.

According to experts' analysis, the pandemic has become a catalyst for many important technology trends to form and strong applications, including e-commerce, automation and supply chain optimization. As a result, it becomes invaluable to integrate new technology solutions to maintain operations and profitability, as well as optimize work to continuously support peak demand and prevent supply chain disruptions. are essential for business success.

Automation, who in the manufacturing and logistics industries

In the research report on the top enterprise technology trends for 2021, which was just published by Zebra Technologies over the weekend, it pointed out the top technology trends for businesses in 2021 with emphasis on technology. intelligent automation technology, artificial intelligence (AI) and robotics.

According to the company's analysis, intelligent automation has been supported by virtual assistant tools in the consumer market such as Alexa and Siri. Businesses are beginning to see early successes in applying this type of machine learning to improve workflow, delivery, and customer experience.

In addition, AI can improve the ability of businesses to recommend the best next course of action, while AI and robotics technologies are making intelligent automation part of the Internet of Things (IoT) and trends. Industry 4.0 direction. Therefore, it is expected that the application of AI technology in the manufacturing and logistics industries will increase in 2021.

In addition, the company's experts also said that the shift to online shopping has taken a leap forward, promoting strong growth of e-commerce. 2020 is the time for the rise of e-commerce, which is now forecast to account for 28% of retail chain sales globally. This shortened the transition to online commerce by about 3 years, forcing retailers to quickly adapt by streamlining stores, fulfillment and logistics to be more productive when they face profitability challenges related to e-commerce order processing.

In the supply chain and warehouse sectors, physical automation technologies, RFID radio-frequency identification and temperature sensing technology – combined with the development of robotics, including robots capable of The ability to communicate and work collaboratively with humans (cobots) can help fulfillment centers improve the efficiency of e-commerce operations.

Intelligent automation or a combination of RPA and AI technologies to realize one-way automation or multiple processes quickly, helping businesses make a breakthrough in the digital transformation process. Gartner estimates this technology will become the number 1 trend in the world in 2021 with great impact and value. In 2019, this sector was valued at $3.5 billion but it is forecasted that by 2027, this number will reach $25 billion with a growth rate of more than 40%, higher than any technology trend. which.

In Vietnam, there have been many units offering automation, robotics and AI solutions, in which akabot emerged with the first comprehensive RPA business process automation solution in Vietnam and is in the top 6 platforms. global platform. akaBot's solutions can be applied to many different fields such as banking and finance, retail, manufacturing, logistics... helping businesses cut costs by up to 60%, increase productivity by 80% and reduce costs. processing time up to 90%.

Data mining - opens up big business opportunities

In the trend of digital transformation, business digitization, the exploitation and analysis of the booming big data resources will open up new business opportunities that bring great value to businesses`. Data is an invaluable asset, and its power can only be unleashed if delivered at the right time to the right people for more effective results, the Zebra report highlights. Adopting a predictive analytics solution using near-real-time data will help businesses increase the efficiency and reliability of their actions.

Analyzing the opportunities brought by big data, said Ying Shun Liang, Industrial Process Advisor, Manufacturing Division, Dassault Systèmes South Asia-Pacific, as manufacturers think of ways to increase operations or the transition from large-scale to smaller-scale and more on-demand manufacturing, data will become the disruptive factor. Big data is constantly emerging from different input sources, especially as manufacturers increasingly apply IIoT (Industrial Internet of Things) to production and operations activities.

In the process of promoting the development of breakthrough technologies, Mr. Ying Shun Liang said that the value of big data is equivalent to the value of a diamond. Therefore, businesses not only need to exploit but also process data to be able to lead in the competition.

The Covid-19 epidemic has become a push to accelerate the digital transformation process. Surveys show that businesses are gradually investing in digital technology including robotics, artificial intelligence (AI) combined with machine learning and predictive analytics solutions to increase their competitiveness. Experts say that if businesses want to provide detailed analytics so sales staff can act in real time, they need to prioritize applying these technologies in 2021.

According to Vneconomy